Are you still shipping packages? Yes! Due to substantial investments we've made to our shipping service, we're fully operational and your packages will continue to be delivered as scheduled, however please expect a bit delay brought by the inspection and disinfection process done at the sorting center and customs facilities the package will go through.
Are packages safe to receive? Our Packages are absolutely safe! According to experts from the World Health Organization, Center for Disease Control and many others, corona-virus cannot survive on surfaces for more than 3 days, so it cannot survive the journey from our warehouse to your door. We've also taken extreme measures to regularly disinfect our warehouse, equipment's and tools as well as sterilizing every package before it is shipped.
Here's a video showing our vigorous disinfection process.
What are you doing to help the community? We'll be making financial contributions to non-profit organizations to help with relief efforts, and donating protective mask to hospitals, respondents and medical workers. We'll also be sending disinfecting wipes to our brand ambassadors around the country for them to distribute to those in need.
How are you taking care of your employees? Our employees are just as important to us as our customers, and we are committed to supporting them and their families through this crisis by extending benefits. Every employee will receive protective mask, disinfectant and other sanitation supplies for work from home.
Employees in badly affected region can work from home. Those that must work in the office will be fully protected. For employees who are sick or in need to be quarantined, or if they need to take care of their family, we will offer additional sick leave so they can focus on their recovery.
DELIVERY TIMES
USA Customers (Including processing)
3-5 weeks
Shipping from our USA Facility
15-25Β Business Days
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International Customers (Including processing)
Shipping fromΒ
our USA Facility
7-20 Business Days
ShippingΒ from ourΒ Factory
3-5 weeks
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Please take note "No Rush Orders For Sofa Covers Please" These items are custom made-to-order and shipping time may be longer than the usual.Β
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** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
ORDER FULFILLMENT
We ship daily from Monday through Saturday, 52 weeks a year except for SundaysΒ and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start to be madeΒ the next day. Occasionally orders may not ship the βnext-dayβ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.
SHIPPING RATES
Standard ShippingΒ
PriorityΒ ShippingΒ is free on orders over $49.
PriorityΒ ShippingΒ starts fromΒ $4.95 to the US, Spain, New Zealand, Switzerland, Germany, Ireland, and France.
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If you still have questions please send us an inquiry.Β
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Size guide
Size Guide
PLW SIZE GUIDE:Β
Before ordering, we recommend you measure your furniture to determine the right size.Β Applicable sofa: Armless sofa, Armrest sofa, L-shaped sofa, Sectional sofa. PLW Family recommends the 4 Seater is to fit all sizes. :)Β
1-seater: the length of the sofa (red line) should be 35-55in ~ 90-140cm
2-seater: the length of the sofa (red line) should be 57-73 in ~ 145-185cm
3-seater: the length of the sofa (red line) should be 73-91in ~ 195-230 cm
4-seater: the length of the sofa (red line) should be 92-118in ~ 235-300 cm
Cushion cover: 17x17in ~ 45x45cmΒ
ForΒ L-Shape and Sectional Sofas
For L-shaped, Corner, or Sectional sofasΒ which combine 2-3 separate parts, you need to order 2-3pcs covers. The size of each cover will depend on the length of AA, BB, and CC lines.Β For example: If AA=75in cm and BB=60in, CC=40in then you should go for 1pc 3-seater coverΒ + 1pc 2-seater cover + 1pc 1-seater cover.